Digital self-service for KYC and customer approval.
How we built a secure self-service for Nordic Issuing, where customer due diligence (KYC), anti-money-laundering checks (AML) and customer approvals are handled digitally, with BankID login across the Nordics.
Due diligence and customer approvals were handled manually, time-consuming, hard to trace and sensitive from a compliance perspective.
As an issuing institute, Nordic Issuing must perform thorough customer due diligence (KYC), anti-money-laundering checks (AML), risk assessments and customer approvals for every engagement. The process was spread across several tools and required a lot of manual administration.
What was needed was a cohesive digital service, both an internal tool for administration and lookups, and a public part where customers log in securely and manage their own details, without compromising security or compliance.
”Assidi understands our business and the regulatory requirements we operate under. The KYC solution they built for us is a good example of how they combine technical skill with business insight. They deliver the right thing, not just what was ordered.”
Secure self-service with BankID
We built a self-service area where customers log in with BankID across the Nordics and manage their own details, documents and approvals, simple for the customer, secure for the business.
Internal tool for KYC, AML and risk
Case handlers got an administration tool for due diligence, anti-money-laundering checks, risk assessments and customer approvals, with lookups and traceability in one place.
Built on Umbraco and .NET
The solution rests on Umbraco CMS and .NET with SQL Server and secure authentication via OAuth 2.0, flexible to maintain and develop over time.
Do you have a customer process to digitalise?
Tell us about your flow. We'll gladly show how we'd approach it.